The keyboard just isn't working. I've reset it like 10 times trying to get it to work. I've been doing the 'Power On and Volume Up' technique but that just doesn't seem to be working. However, when I see that screen (The One when I press Power On and Volume Up) the keyboard works perfectly. But the moment I shut it down or press restart on that screen I get back to the home screen and the keyboard still doesn't work. (Not sure if this helps but Caps lock isn't lighting up when I pressing it, but the Function key DOES light up when pressed). There could be a good chance the way I'm doing the technique is wrong but I feel like I'm following it exactly like the semi-vague three step solutions have been showing online.
MatthewMatthew
1 Answer
I had a similar issue in the past with my Surface Pro 3. Updating the firmware fixed the issue for me. Try updating the firmware. Firmware upgrade link https://www.microsoft.com/en-us/download/details.aspx?id=49498 .
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336 downloads·Added on: April 25, 2016·Manufacturer: Microsoft
The package provides the installation files for Microsoft Surface Keyboard Backlight Driver version 1.1.373.0.If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version. Take into consideration that is not recommended to install the driver on Operating Systems other than stated ones. 1. Extract the .cab file to a folder of your choice 2. Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel), or right click on Start Menu for Windows 10 and select Device Manager 3. Right click on the hardware device you wish to update and choose Update Driver Software 4. Choose to select the location of the new driver manually and browse to the folder where you extracted the driver 5. If you already have the driver installed and want to update to a newer version got to 'Let me pick from a list of device drivers on my computer' 6. Click 'Have Disk' 7. Browse to the folder where you extracted the driver and click Ok About Keyboard Backlight Driver:
If you install this package, your device will be properly recognized by compatible systems, and might even benefit from new features or various bug fixes.
Please note that, even though other operating systems might also be compatible, we do not recommend you apply any software on platforms other than the specified ones. Doing so might cause the installation to crash, which could even render the device unusable. When it comes to installing the package, the steps should not be much of a hassle because each manufacturer tries to make them as easy as possible; usually, you must make check for compatibility, get the package, run the available setup, and follow the instructions displayed on-screen. However, due to the large number of devices out there and the various ways for applying these packages, it would be best if you refer to the installation manual first, to be sure of a successful update. That being said, click the download button, and apply the present software on your product. Also constantly check with our website to stay up to speed with latest releases.
It is highly recommended to always use the most recent driver version available.
Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer.
Discus and support Keyboard backlight in Windows 10 Customization to solve the problem; On my Lenovo Yoga, the keyboard backlight comes on briefly on start up but then fades out. Looked on settings but could not find anything? Any help or.. Discussion in 'Windows 10 Customization' started by Project47--, Jun 23, 2019.
Here is a quick tip for those who own a Microsoft Surface Pro 4 or Surface Book. I've seen quite a few questions – even from pro reviewers – that there is no way to control the display brightness on these devices via the keyboard.
In fairness, Microsoft does make this a bit tricky as the new keyboards have dimming options under F1 and F2 but they are for keyboard backlight and not the display itself.
So how do you do it via the keyboard? As it turns out, this is the same method found on the Surface Pro 3; in fact you can watch our old video above as a refresher:
Simply press [Fn + Del] to increase or the [Fn + Backspace] buttons to decrease the display brightness.
Of course, you can also use the new display brightness buttons in the Action Center with presets at 25, 50, 75 and 100 percent increments.
We suppose Microsoft could make manual display controls a little more obvious, after all many keyboards have specific keys for that function, but for now just remember this trick and you should be all set.
Have you got your new Surface Book or Surface Pro 4? If so, have you checked out the forums?
Nov. 06, 2018 / Updated by Bessie Shaw to Windows 10
Surface keyboard or Type Cover not working with any key press or touchpad movement's error is not uncommon on Microsoft Surface Pro 3, Surface Pro 4 or the predecessor Surface laptops. When you tying or touching the trackpad, the whole type cover stays unresponsive, either the keyboard or the trackpad. Typically, the Surface Pro keyboard not working error is more likely to disappear after Windows 10 Anniversary Update on Surface Pro 3 and Windows 10 Creators Update on Surface Pro 4 laptops.
If you happen to get trapped in the Microsoft Surface keyboard or Type Cover no responding dilemma, you have below solutions to retrieve the keyboard back to normal performance.
Read More: How to Fix Microsoft Surface Pro 4 Touch Screen Not Working
Method 1. Reboot the Surface Pro via the Two Button Shutdown to Fix the Surface Keyboard Not Working
Before performing the two button shutdown to fix Surface Pro keyboard not working issue, check whether your type cover is correctly connected to your Surface Pro 4/3. Try disconnecting the keyboard, rebooting, and then reconnecting it to the Surface laptop.
The two button shutdown can help to resolve some common Surface Pro system error like the type cover stops working, Surface Pro 4 touch screen not working, brightness issue, weak WiFi signal etc. Below is how.
Note: The Two-button restart is set for Surface Pro 3, 4 devices only. Don't use this process on Surface RT or Surface 2.
1. Press the power button as a normal shutdown.
2. Press and hold the volume up (+) button and the power button altogether for 15 seconds.
3. Once the Surface logo pops up, keep holding the buttons for more 15 seconds.
4. Release the two buttons and then wait for 10 seconds.
5. Then start your Surface Pro machine and check whether the keyboard’s functionality responds.
Method 2. Install the Microsoft Surface Pro Updates to Retrieve Your Surface Type Cover Keyboard
Make sure all the software and firmware is up to date on your Surface Pro device since the outdated Surface firmware and software may disconnect your Surface Pro type cover keyboard. You can run Windows Update to check for the latest updates.
1. Press the Windows shortcut keysWin+Ito open Windows Settings.
2. Choose the Update & Security.
3. Click Check for updates under the Windows Update category.
Then wait for the system to respond. It will check for updates and install them on the Microsoft Surface Pro laptop automatically.
Method 3. Update Surface Keyboard Drivers to Repair Surface Pro Type Cover Not Working Issue
The improper Surface Pro keyboard driver also could cause Surface Pro keyboard malfunctions, ceasing the type cover work. To update it and get the best-matched Surface cover driver for the Surface Pro laptop, you can manually download the Surface cover driver via Microsoft support page to repair Surface Pro 4 type cover not working hitch.
Laptop Keyboard Backlight
If you would like an easy channel to pack the Surface keyboard driver’s downloading and updating into a one-stop step, you could use Driver Talent, a popular driver issue troubleshooter, automatically downloading the most compatible Surface cover driver for Microsoft Surface Pro laptops.
Click the button below to get Driver Talent seamlessly and then update the correct Surface type cover keyboard drivers with 3 easy steps.
Step 1. Scan Problematic Drivers for the Windows 10 Surface Laptop
Click 'Scan' and Driver Talent will detect if the keyboard drivers of your Windows 10 Surface laptop are compatible.
Step 2. Download and Update Surface Keyboard Drivers
Note: To avoid further system issues like blue screen, black screen etc., it is recommended to back up drivers before this step.
Click 'Repair' to download and install the most compatible cover drivers for Microsoft surface device. Or you are able to get the most updated versions by clicking 'Update'.
Step 3. Restart the Surface Pro Device
Reboot your computer to make the newly installed touchpad drivers take effect.
Method 4. Reset Your Microsoft Surface Laptop
Should all the aforementioned solutions come out no avail on troubleshooting Surface Pro keyboard not working glitch, you may consider resetting your Surface tablet.
1. Head over to the Update & Security setting. (As the method 2, step 1-2 guides)
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2. Click Get started under the Recovery choice.
3. Choose either keeping your files or removing everything when resetting the device.
4. Check if the keyboard issue persists on your Microsoft Surface laptop after the restoration completes.
That’s all for the Microsoft Surface keyboard not working troubleshooters. If you find more workarounds on the defective type cover not working problems on the Surface Pro devices, please share with us in the comment section below, or go to the OStoto official forum via the left menu on the page.
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